Privacy Policy

Effective Date: February 2026

1. Introduction

Flexible Stone (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy describes how we collect, use, disclose and store personal information when you use our website: https://flexiblestone.com.au (the “Website”).

By accessing or using the Website, you agree to the terms of this Privacy Policy.

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2. What Personal Information We Collect

We may collect the following personal information:

a. Information you provide directly:

• Name

• Email address

• Phone/mobile number

• Company or business name

• Postal address

• Any other information you submit in forms, enquiries, or messages

b. Automatically collected information:

When you visit the Website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and interaction data

• Referrer URL

• Date and time of access

This may be collected using cookies, web beacons, analytics and similar technologies.

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3. How We Use Your Information

We use your personal information for purposes including:

• Responding to enquiries or requests you submit

• Communicating with you about our products, services or updates

• Providing access to resources, downloads or newsletters you request

• Improving our Website, products and services

• Monitoring Website usage and analytics

• Complying with legal obligations

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4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance site functionality

• Remember preferences

• Track analytics and performance

• Personalise your experience

You can control or block cookies through your browser settings, but this may affect parts of the Website.

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5. Disclosure of Your Information

We may disclose personal information to:

• Service providers and contractors assisting with Website operations

• Analytics and advertising partners

• Legal and regulatory authorities when required by law

• Potential buyers or investors in the event of a sale of the business

We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent.

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6. Security of Information

We implement reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no internet transmission or storage system is completely secure — we cannot guarantee absolute security.

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7. International Data Transfers

Some of our service providers may operate outside Australia. Where we transfer personal information internationally, we will take reasonable steps to ensure it is protected in accordance with this Privacy Policy and applicable law.

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8. Access and Correction

You can request access to or correction of your personal information held by us by contacting us using the details below.

We will respond to your request within a reasonable timeframe and in accordance with applicable law.

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9. Marketing Communications

We may send you marketing emails, newsletters, offers or updates if you consented to receive them.

You can opt out or unsubscribe at any time by using the unsubscribe link in the email or contacting us directly.

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10. Children

Our Website is not intended for individuals under 16 years of age.

We do not knowingly collect personal information from users under 16. If we become aware of such collection, we will delete the information.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on the Website with a revised “Effective Date”.

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12. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or how we handle your personal information, you can contact:

Flexible Stone

Email: sales@flexiblestone.com.au

Phone: 08 6102 4444

Address: 2/16 Vale St, MALAGA WA 6090